London market welcomes contract documentation initiative

 

Key parties in the London market, including the London Market Association (LMA), and the G6 have welcomed Lloyd’s CEO Richard Ward’s contract documentation initiative, which was announced on 22 May.

The following day the LMA revealed it too had been working on a future model for checking, producing and issuing contract documentation at inception.

In a letter to Ward, the LMA’s chairman Andrew Kendrick said the association had gauged market views of “staff from the franchisor and have included a range of opinion including underwriters, CEOs, operations managers and wordings practitioners from a variety of managing agencies”.

It continued: “Our conclusion matches the model you describe in your letter and we support the line you are taking.”

Kendrick added that the LMA favoured several of the key points in Ward’s initiative including the development of “a single set of contract checks, agreed with the franchisor, covering material requirements of contract certainty, risk management and regulatory compliance, carried out in advance of a line going down”.

It was also pleased with the proposed “flexibility for managing agents to carry these out themselves, or outsource” and the “quality auditing of these checks by the franchisor with reports to the market to enable managing agents on a slip to judge the appropriate level of re-checking”.

Finally, the LMA welcomed the “flexibility for underwriters and brokers to determine (and specify on the slip) the nature of and responsibility for issuing a single contract document”.

The LMA also announced that it was supporting its contract documentation position by developing a new underwriter-owned market wordings repository.

The repository would provide a trusted source of tried and tested wordings and clauses in common use in the market at the box for both brokers and underwriters.

The LMA said the model had been recommended by its working group and approved by its board, leaving it subject to legal checks and a proposed pilot in US Property. It also acknowledged its “debt to G6 for detailed work on the straw man they presented to the working group, and for laying the foundation for the new wordings database”.

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Masojada throws down gauntlet

Although the pace of business process reform has picked up in London, with initiatives from Lloyd’s, the London Market Association and the G6 moving forward, Bronek Masojada, chief executive of UK insurer Hiscox, challenged the market, as he participated in our sister publication IQ's London market roundtable.

“I throw down the gauntlet to everybody. What are you going to do to change tomorrow,” asked Masojada, as a group of leading market figures debated the topic: Is the London market the last brown field site in financial services?

And Masojada, who is also deputy chairman of Lloyd's, was bullish about his own company’s progress and plans for electronic trading.

He said: “We’ve already launched G6 – at least we’re doing something. By the end of June we’ll be messaging backwards and forwards. The next step for Hiscox is that by the second half of the year, we’ll be taking people out of Lloyd’s and putting them in our building. The next step after that is going to be to come back to the brokers and say 'if we’re doing reinsurance, we’re not going to pay you 15 percent, we’re going to pay you 10, but we’ll do the whole back office' – just like they do in Bermuda.”

There was support for the G6 from other Lloyd’s players too, with the CEO of Chaucer, Ewen Gilmour, responding: “I think all us non-G6 underwriters are actually extremely appreciative of what you are doing, and I think that what will actually drive it forward is fear that we’ll be left behind [if we don't].

"Seeing G6, Aon, Benfield, Marsh and Willis all moving ahead, the rest of the community will say 'hang on, we’re not going to be part of this, we must catch up'. I think that is the way forward and it will produce change much faster as a consequence.”

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G6 'delighted' at progress

In an exclusive interview with our sister publication IQ, Sue Langley, chair of the G6 and chief operating officer of UK insurer Hiscox, confirmed the group would pilot a new approach to contract checking, to which the new Lloyd’s CEO Richard Ward has already announced his full support.

The new process aims to cut administrative checks by around 70 percent, reducing working times and supporting the drive towards contract certainty.

“I’m delighted that we have been able to take this step forward so quickly, working with both Lloyd’s and the Lloyd’s Market Association (LMA),” said Langley.

The G6, which consists of the Lloyd’s heavyweights Amlin, Beazley, Catlin, Hiscox, Kiln and Wellington has emerged as one of the main drivers of process reform in London.

According to the G6, the current contract checking procedure, part of the process known as ‘stage 2’ at Lloyd’s and administered by Xchanging Ins-Sure Services (XIS), involves an average of 170 checks per slip.

“It will cut out a huge amount of work, particularly for the brokers. At the moment every query goes from XIS back to the broker, back to the agent, then back to the broker,” Langley explained.

Since its emergence at the beginning of the year the G6 has been notable mainly for its “Skinny Placement Message” that is pushing electronic trading forward in London, although it is involved in several other projects.

The first phase of the project has involved the development of standards to facilitate peer-to-peer trading between insurers and brokers using the internationally recognised ACORD standards.

"I think the key thing that perhaps we haven't explained enough is that there's no technology involved here; it's a standard message. We can support a range of systems and gateways because of the use of ACORD standards," said Langley.

“It could be that London leads the way, which would be great,” she concluded.

To read the Sue Langley interview in full see the summer edition of IQ, a copy of which can be obtained by contacting Laura Dempsey on +44 (020) 7397 0619, or laura@theinsider.co.uk